4 Replies Latest reply on May 6, 2015 10:07 PM by Brucgovn

    Every time I start my Win7 workstation I get the error "Adobe Creative Cloud has stopped working". The software does not start.

    Conceptcomms

      Same results if I try to run the executable. I just get "Check online for a solution" (no response) or "Close the program". This is on my backup machine, which was working fine a week ago when I last started it up.

      View problem details:

      Event name: BEX

      App name: Creative Cloud.exe

      App Version: 3.0.0.74

      App timestamp: 553504a0

      Fault module name: StackHash_0a9e

      Fault Module Version: 0.0.0.0

      etc., etc. - if any of this would mean anything to anyone, sing out and I'll copy it all down.

       

      If anyone can shed light, thanks in advance for your help!