1 Reply Latest reply on May 8, 2015 4:13 AM by shreya

    Error getting license.License server communication problem: E_AUTH_BAD_DEVICE_KEY_OR_PKCS12 when trying to download library book to ADE 2.0

    tedw53223121

      ADE 4.0 would not open at all - no error. uninstalled that version and re-installed ADE 2.0, no the application starts but I am unable to download any library book , receiving this error
      "Error getting license.License server communication problem: E_AUTH_BAD_DEVICE_KEY_OR_PKCS12"

      At least 4 other people seem to have this problem within the last 24 hours - where is the response from ADOBE ????

      This is supposed to be a reliable product, world class quality - definitely needs improvement on COMMUNICATION especially to a kind of spreading issue like this !