I tried to uninstall and install again, but the same problem still occurs. I running on PC
None of the applications can be updated. It´s a new problem!
Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
Please specify the error you get or post a screenshot of the same.
Which version of Windows are you running?