I have a CC subscription to Lightroom and photoshop. I need additional copies of Lightroom so I logged in and purchased the standalone Lightroom 6. I have installed that from the link provided in the invoice however it will not run. It says I have already used my two licenses. It appears to be counting my CC subscription licenses but not the new ones I just purchased. Can this be fixed? If not, what's a contact number where I can get a refund for the copy I just purchased?
Yes, it should be able to be fixed – see this page, especially the workaround at the bottom for instructions if you're already a CC member:
If you need to contact Adobe further about making this happen, then try the online chat here:
Hope that helps!