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2 Replies Latest reply on May 22, 2015 2:17 AM by Devendra Kumar

When i try to save my animate project into OAM is freezes each time and closes out of Edge. How can I fix this?

emilys17118764 May 8, 2015 8:44 PM

I am trying to save my Edge Animate project as an OAM file in order to upload it to Muse. Everytime I try to save it and hit publish it crashes.

I need to know how I can fix this error.

1. Re: When i try to save my animate project into OAM is freezes each time and closes out of Edge. How can I fix this?

Ares Hovhannesyan May 9, 2015 1:19 PM (in response to emilys17118764)

Please try to reinstall Animate, open another new project and check.
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2. Re: When i try to save my animate project into OAM is freezes each time and closes out of Edge. How can I fix this?

Devendra Kumar May 22, 2015 2:17 AM (in response to Ares Hovhannesyan)

Sometime damaged preferences files can cause crashes, errors, and other unexpected behavior in Edge Animate.
Follow the instructions below to restore preferences to the default settings.
https://helpx.adobe.com/edge-animate/kb/restore-preferences-edge-animate.html

-Devendra
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