3 Replies Latest reply on May 9, 2015 9:27 AM by iaintsmart

    Lightroom 2015 install freezes consistently at 42% and cannot uninstall older programmes - help!

    Stephen Mepsted

      Hi I am trying to install Lightroom 2015 on my I Mac running OSX VS 10.9.5 via Creative Cloud

      IT FREEZES CONSISTENTLY AT 42%

      I have tried quite a few times now.

      I also cannot uninstall older versions of Photoshop, InDesign and Illustrator - I only get a waiting message which after ten hours I have had to close down the computer.

      I have rebooted, retried etc...

       

      Any advice greatly appreciated.

       

      It all works fine on my Macbook however.

       

      Cheers Steve