Hello, community. I'm having trouble updating my Adobe apps through CC. Specifically Flash, Photoshop & After Effects. I've tried the suggested Adobe Help solutions, but no luck. My work Mac updated fine, but my home machine fails every time. Previous updates were always fine, and I've installed other apps without incident. Anyone been able to fix this? Corrupt prefs somewhere, perhaps? I'm running Yosemite 10.10.3 on a mid 2011 iMac, 3.4GHz Intel Core i7, 16GB 1333 MHz DDR3 Ram, AMD Radeon HD 6970M 1024MB graphics card. Thanks for your help!
first, sign out and then back in to your cc app and retry updating, http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
if that fails, close your cc app and then reopen and retry updating.
if that fails, restart your computer, sign out and then back in and update.
if that fails,
Remove the OPM.db file and relogin into the Creative Cloud desktop application using the Adobe ID tied to your subscription.
Mac OS: You can locate the OPM.db file in the \User\<user name>\Library\Application Support\Adobe\OOBE folder. To access the hidden user Library folder, see Access hidden user library files | Mac OS 10.7 Lion.
Windows: You can locate the OPM.db file in the \Users\<user name>\AppData\Local\Adobe\OOBE folder. To view the hidden AppData folder, see Show hidden files, folders, filename extensions | Windows XP, Vista, Windows 7.
if that fails,
update by downloading the files directly and then applying them:
pre cc updates: http://www.adobe.com/downloads/updates/
cc 2104 updates: http://prodesigntools.com/adobe-cc-2014-updates-links-windows.html