Purchased LR6 Upgrade download from Adobe UK, but every time I try to install I keep getting a message "Adobe Genuine Software Verification Failure". After first attempt I uninstalled LR5.7 and re-booted, Still the same issue. I have genuine serial numbers for LR6 and LR5. Why is this happening and how do I get LR6 upgrade installed?
Resolved by pausing Kaspersky Internet Security while attempting another install. Pretty poor show by Adobe not recognising importance of having firewalls in place to install software. Other big (and small) names can do it!
Hey Steve, sorry you had trouble with that. Adobe does recommend temporarily turning off such third-party utilities when installing their software:
And Kaspersky in particular is widely notorious for false positives! It is generally pretty over-aggressive on this stuff.
Glad that you got it sorted out.