2 Replies Latest reply on May 10, 2015 8:11 PM by jonnywhatever

    Lightroom CC crashing after starting up and/or Editing

    jonnywhatever

      I just downloaded Lightroom CC and it is crashing/shutting down after it opens.  I can see images, I can even edit for a bit (anywhere from 4 minutes to 25 minutes at most).  But then it freezes (dreaded circle) and then closes - crashes/shuts down. 

      I am wondering if I am using too old a computer - I have a 17" macbook pro (I am not sure, but I don't think it runs 64 bit???)

       

      The following is the error report that comes up

       

      Process:               Adobe Lightroom [7870]

      Path:                  /Applications/Adobe Lightroom/Adobe Lightroom.app/Contents/MacOS/Adobe Lightroom

      Identifier:            com.adobe.Lightroom6

      Version:               Adobe Lightroom [1014445] (6.0)

      Code Type:             X86-64 (Native)

      Parent Process:        ??? [1]

      Responsible:           Adobe Lightroom [7870]

      User ID:               501

       

       

      Date/Time:             2015-05-10 16:56:30.150 -0600

      OS Version:            Mac OS X 10.10.3 (14D136)

      Report Version:        11

      Anonymous UUID:        AE198B93-AB8E-720C-E588-6842685D6811

       

       

      Sleep/Wake UUID:       E0376083-119F-42C0-8C9F-AB9CED93ADFB

       

       

      Time Awake Since Boot: 70000 seconds

      Time Since Wake:       68000 seconds

       

       

      Crashed Thread:        0  Dispatch queue: com.apple.main-thread

       

       

      Exception Type:        EXC_CRASH (SIGABRT)

      Exception Codes:       0x0000000000000000, 0x0000000000000000

       

       

      Application Specific Information:

      abort() called

       

       

      Application Specific Signatures:

      Graphics kernel error: 0x00000002

       

      I HAVE REMOVED A LOT OF CODE AT THIS POINT UNTIL IT GETS TO BELOW:

       

      Model: MacBookPro5,2, BootROM MBP52.008E.B05, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.42f4

      Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB

      Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB

      Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334548312D4346382020

      Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334548312D4346382020

      AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.24)

      Bluetooth: Version 4.3.4f4 15601, 3 services, 26 devices, 1 incoming serial ports

      Network Service: AirPort, AirPort, en1

      Serial ATA Device: HGST HTS721010A9E630, 1 TB

      Serial ATA Device: HL-DT-ST DVDRW  GS21N

      USB Device: Built-in iSight

      USB Device: USB Laser Mouse

      USB Device: BCM2046A

      USB Device: Apple Internal Keyboard / Trackpad

      USB Device: IR Receiver

      Thunderbolt Bus: