0 Replies Latest reply on May 11, 2015 7:32 AM by suel43582161

    Elements 12 wants me to re-regester


      I purchased elements 12 last February 2014 and it ran fine up until now.  It is asking me to register my product as if I just purchased this product and when I try entering the serial number it doesn't let me click on the "next" button.  I had a virus issue and I am wondering if it affected my elements 12.  Do I uninstall and start over?