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Hi Markus and welcome to our community. Are you saying that when you imported your document the images were converted from JPG to BMP? I wouldn't expect that to happen. How were your original images put into word. I'd recommend that you always capture an image and save it as a file before importing it into RH, Word or anywhere else.
Sorry meant to say that I'd also recommend not using BMP format for webhelp. GIFs would be my preferred option.
So, your original manual was built by capturing screenshots, saving them as jpegs, and then pasting into Word?
Word adds its own anti-aliasing, making it even fuzzier. Then, the Robohelp conversion reduces that image quality even more.
If you have the original jpgs, you can create the Webhelp system, and swap out the generated jpgs with the originals. You may have to rename the images with a rename tool.
If you don't have the original image captures, try Word's Save As Web page to see if it creates usable images. I'm sure there is a way to automate the process, rather than deal with the images one at a time.