1 Reply Latest reply on May 11, 2015 2:24 PM by mavjoh1

    unable to install lightroom 6, stuck at 43%

    Efrain WI

      I tried multiple times, and it stop at 43% extracting LR6. I was remote with adobe and it was unsuccessful, blaming microsoft ??

        • 1. Re: unable to install lightroom 6, stuck at 43%
          mavjoh1

          I have same problem with Mac trying to install Lightroom CC from Creative Cloud app....same details. 

           

          My specific error message was:  ERROR:  Media DB Error : 12  with and EXIT code: 15

           

          Mine fails at 42% during the extract process as you have described above.

           

          ADOBE -> Please help resolve this.  My understanding is that this indicates a corrupt file or files.  My LR 5 still works fine.

           

          Many Thanks !!