Adobe can certainly help you. Contact their Customer Service. (This is a user-to-user help forum.)
Hi, sorry to crash your boards. I thought I was in the right area.
FYI: I did try contacting Customer Care/Online Chat. According to the personnel there
it is not possible to remove the registration/serial number information.
I found this difficult to believe. I believe that if you have the authority you can remove
nearly anything. When I requested they esculate my problem to someone else
I was told there was no one.
Can you provide me with another solution?
Can you provide me with the link I should direct my questions?
Thanks in advance,
Your issue can only be sorted out by Adobe and the seller of the program.
For contact with Adobe Chat, please consider using the following link
Adobe ID, Signing In
Adobe ID, Sign In, Account Help
If the link does not hold its set, you will need to navigate to the Chat Panel using the above titles as guides.
Thanks for the info!! Thanks to all contributors!!