ERROR MESSAGE: "Error! Check activation."

[madreh69440172]

Can't download ebooks. Getting mentioned error message. Can someone help?

[shreya]

For this problem, you need to deauthorize and authorize ADE again.

Launch ADE

Help -> Erase authorization.

ADE will be deauhorized.

Now again AUTHORIZE ADE

Help-> authorize computer.

Error will be fixed !!

[madreh69440172]

Thank you Shreya. There is no option under help to de-authorize the computer. Is there a short cut key maybe? Or another way of doing it?

[shreya · Accepted solution]

yes,there is a shortcut to de-authorize:

Launch ADE

MAKE sure you are in library view [where you can see all the books listed]

Press "ctrl+shift+d" for Windows or "Cmd+shift+d" for Mac

Deauthorization dialog will come up.

once ADE is deauthorized,

Now again AUTHORIZE ADE

Help-> authorize computer.

Hope this works !!

[madreh69440172]

Thank you Shreya! Worked perfectly!