2 Replies Latest reply on May 12, 2015 11:29 AM by ProDesignTools

    Photoshop CS6 keeps asking for activation

    acomputerman

      Adobe Photoshop CS6 keeps getting deactivated on my computer. I reactivate and a month or two later, photoshop will ask for activation again.. Thye last time it has happened i reinstalled the software and activated it sucessufully.

       

      Here is the log for amt3:

      2015-05-12 14:52:32 [4656]  uiswitch: Key Value AppAMTBkGndFilePath [C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\AMT\LMResources\background.png]

      2015-05-12 14:52:32 [4656]  uiswitch: Key Value AppAMTLogoFilePath [C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\AMT\LMResources\adobelogo.png]

      2015-05-12 14:52:32 [4656]  uiswitch: Key Value AppAMTLicenseAFAQFilePath [C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\OBLRes\en_GB\LicenseFAQ.html]

      2015-05-12 14:52:32 [4656]  uiswitch: Key Value AppAMTConnectionFAQFilePath [C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\OBLRes\en_GB\ConnectionFAQ.html]

      2015-05-12 14:52:32 [4656]  uiswitch: Key Value AdobeCode [{9124DF4E-617D-486B-A970-8FA632244F24}]

      2015-05-12 14:52:32 [4656]  uiswitch: Key Value DriverAdobeCode [{74EB3499-8B95-4B5C-96EB-7B342F3FD0C6}]

      2015-05-12 14:52:32 [4656]  uiswitch: Key Value AppName [Adobe Photoshop CS6 Extended]

      2015-05-12 14:52:32 [4656]  uiswitch: Key Value AppRunningLEID [Photoshop-CS6-Win-GM]

      2015-05-12 14:52:32 [4656]  uiswitch: Key Value AppDriverLEID [Photoshop-CS6-Win-GM]

      2015-05-12 14:52:32 [4656]  uiswitch: Key Value AppRunningLocale [en_GB]

      2015-05-12 14:52:32 [4656]  uiswitch: Key Value AppListOfLocales [en_GB]

      2015-05-12 14:52:32 [4656]  uiswitch: Key Value AppProcessID []

      2015-05-12 14:52:32 [4656]  uiswitch: Key Value ProductID [330]

      2015-05-12 14:52:32 [4656]  uiswitch: Key Value ProductVersion [2.0]

      2015-05-12 14:52:32 [4656]  uiswitch: Key Value Platform [3]

      2015-05-12 14:52:32 [4656]  uiswitch: Key Value AppPath [C:\Program Files (x86)\Adobe\Adobe Photoshop CS6]

      2015-05-12 14:52:32 [4656]  uiswitch: Key Value AppAMTPath [C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\AMT]

      2015-05-12 14:52:32 [4656]  uiswitch: Key Value AppDriverAMTPath [C:\Program Files (x86)\Common Files\Adobe\Adobe Photoshop CS6\AMT_Driver]

      2015-05-12 14:52:32 [4656]  uiswitch: Key Value AppLicensingAMTPath [C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\AMT]

      2015-05-12 14:52:32 [4656]  uiswitch: Key Value AppHostAppType [ALM_HostAppType_LicensedProduct]

      2015-05-12 14:52:32 [4656]  uiswitch: Key Value AppEULAFolderPath [C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\Legal]

      2015-05-12 14:52:32 [4656]  uiswitch: Key Value TrialExpired [0]

      2015-05-12 14:52:32 [4656]  uiswitch: Key Value AppSerialNumber [926287011921234454671866]

      2015-05-12 14:52:32 [4656]  uiswitch: Key Value AppTrialSerialNumber [926287011921234454671866]

      2015-05-12 14:52:32 [4656]  uiswitch: Key Value NoTrial [0]

      2015-05-12 14:52:32 [4656]  uiswitch: Key Value UpgradeCheckRequired [0]

      2015-05-12 14:52:32 [4656]  uiswitch: Key Value BonusLaunchCode []

      2015-05-12 14:52:32 [4656]  uiswitch: Key Value HasSAASBit [1]

      2015-05-12 14:52:32 [4656]  uiswitch: Key Value ForcedActivation [0]

      2015-05-12 14:52:32 [4656]  uiswitch: Key Value ExtendedProfileRegURL [http://www.adobe.com/go/adobemembership_uk?productID=330&release=2.0&platform=3&locale=en_ GB&source=PCSTHX]

      2015-05-12 14:52:32 [4656]  uiswitch: Key Value ClaimSource [nag_trial]

      2015-05-12 14:52:32 [4656]  uiswitch: Key Value HasSubscriptionBit [0]

      2015-05-12 14:52:32 [4656]  uiswitch: First_Launch

      2015-05-12 14:52:33 [4656]  uiswitch: PDApp

      2015-05-12 14:52:33 [4656]  uiswitch: Launched

      2015-05-12 14:52:33 [4656]  AMT: Licensing has been refused.  Application must exit.

      2015-05-12 14:52:33 [4656]  AMT: Starting Data Collection for SWTag_Init()

      2015-05-12 14:52:33 [4656]  AMT: DoISOTagging() productCanonicalLEID = Photoshop-CS6-Win-GM;outMappedLEID =  Photoshop-CS6-Win-GM, unused =

      2015-05-12 14:52:33 [4656]  AMT: DoISOTagging() productPayloadCode = {9124DF4E-617D-486B-A970-8FA632244F24};driverPayloadCode =  {74EB3499-8B95-4B5C-96EB-7B342F3FD0C6}

      2015-05-12 14:52:33 [4656]  AMT: SWTag_Init() Tags Arguments Adobe Photoshop CS6 Extended; Photoshop-CS6-Win-GM;

      2015-05-12 14:52:33 [4656]  AMT: DoISOTagging() License Status = unlicensed

      2015-05-12 14:52:33 [4656]  AMT: DoISOTagging() Tags 926287011921234454671866; 2.0; TRIAL

      2015-05-12 14:52:33 [4656]  AMT: DoISOTagging() Product Version 2; 0

      2015-05-12 14:52:33 [4656]  performance: AMTObtainProductLicense took 900.622192 ms

      2015-05-12 14:52:33 [4656]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{74EB3499-8B95-4B5C-96EB-7B342F3FD0C6}] in master : 10

      2015-05-12 14:52:33 [4656]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{9124DF4E-617D-486B-A970-8FA632244F24}] in master : 10

      2015-05-12 14:52:33 [4656]  PCDService: No value for key [Updates] in hive [{74EB3499-8B95-4B5C-96EB-7B342F3FD0C6}] in master : 10

      2015-05-12 14:52:33 [4656]  PCDService: No value for key [Updates] in hive [{9124DF4E-617D-486B-A970-8FA632244F24}] in master : 10

      2015-05-12 14:52:33 [4656]  AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.

      2015-05-12 14:52:33 [4656]  ServiceLoader: looking for library C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\updaternotifications.dll

      2015-05-12 14:52:33 [4656]  ServiceLoader: Found library C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\updaternotifications.dll

      2015-05-12 14:52:33 [4656]  ALMService: Terminating

      2015-05-12 14:52:33 [4656]  SLCoreService: Shutting down SLCore 2.0 Release (build 2.0.1.301001).

      2015-05-12 14:52:33 [4656]  SLCoreService: Service destruction took 129.0 ms and succeed.

      2015-05-12 14:52:33 [4656]  ALM: _info_: End ALM

      2015-05-12 14:52:33 [4656]  performance: AMTReleaseProductLicense took 129.851807 ms

      2015-05-12 14:52:33 [4656]  AMT: END SESSION.

        • 1. Re: Photoshop CS6 keeps asking for activation
          acomputerman Level 1


          2015-05-12 14:42:42 [8056]  OOBELib: No license found!

          2015-05-12 14:42:42 [8056]  OOBELib: OOBELibImpl::CommitPCD STARTED
          2015-05-12 14:42:42 [8056]  OOBELib: OOBELibImpl::CommitPCD STARTED
          2015-05-12 14:42:42 [8056]  OOBELib: OOBELibImpl::CommitPCD STARTED
          2015-05-12 14:42:42 [8056]  OOBELib: OOBELibImpl::CommitPCD STARTED
          2015-05-12 14:42:42 [8056]  OOBELib: OOBELibImpl::CommitPCD STARTED
          2015-05-12 14:42:42 [8056]  OOBELib: OOBELibImpl::CommitPCD STARTED
          2015-05-12 14:42:42 [8056]  OOBELib: OOBELibImpl::CommitPCD STARTED
          2015-05-12 14:42:42 [8056]  OOBELib: OOBELibImpl::CommitPCD STARTED
          2015-05-12 14:42:42 [8056]  OOBELib: OOBELibImpl::CommitPCD STARTED
          2015-05-12 14:42:42 [8056]  ServiceLoader: looking for library C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P6\adobe_upgrade.dll
          2015-05-12 14:42:42 [8056]  ServiceLoader: looking for library C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P6\adobe_upgrade.dll
          2015-05-12 14:42:42 [8056]  ServiceLoader: looking for library C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P6\adobe_upgrade.dll
          2015-05-12 14:42:42 [8056]  ServiceLoader: looking for library C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P6\adobe_upgrade.dll
          2015-05-12 14:42:42 [8056]  ServiceLoader: looking for library C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P6\adobe_upgrade.dll
          2015-05-12 14:42:42 [8056]  ServiceLoader: looking for library C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P6\adobe_upgrade.dll
          2015-05-12 14:42:42 [8056]  ServiceLoader: looking for library C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P6\adobe_upgrade.dll
          2015-05-12 14:42:42 [8056]  ServiceLoader: looking for library C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P6\adobe_upgrade.dll
          2015-05-12 14:42:42 [8056]  ServiceLoader: looking for library C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P6\adobe_upgrade.dll
          2015-05-12 14:42:42 [8056]  ServiceLoader: Found library C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P6\adobe_upgrade.dll
          2015-05-12 14:42:42 [8056]  ServiceLoader: Found library C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P6\adobe_upgrade.dll
          2015-05-12 14:42:42 [8056]  ServiceLoader: Found library C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P6\adobe_upgrade.dll
          2015-05-12 14:42:42 [8056]  ServiceLoader: Found library C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P6\adobe_upgrade.dll
          2015-05-12 14:42:42 [8056]  ServiceLoader: Found library C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P6\adobe_upgrade.dll
          2015-05-12 14:42:42 [8056]  ServiceLoader: Found library C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P6\adobe_upgrade.dll
          2015-05-12 14:42:42 [8056]  ServiceLoader: Found library C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P6\adobe_upgrade.dll
          2015-05-12 14:42:42 [8056]  ServiceLoader: Found library C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P6\adobe_upgrade.dll
          2015-05-12 14:42:42 [8056]  ServiceLoader: Found library C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P6\adobe_upgrade.dll
          2015-05-12 14:42:42 [8056]  OOBELib: OOBELibImpl::CommitPCD ENDED
          2015-05-12 14:42:42 [8056]  OOBELib: OOBELibImpl::CommitPCD ENDED
          2015-05-12 14:42:42 [8056]  OOBELib: OOBELibImpl::CommitPCD ENDED
          2015-05-12 14:42:42 [8056]  OOBELib: OOBELibImpl::CommitPCD ENDED
          2015-05-12 14:42:42 [8056]  OOBELib: OOBELibImpl::CommitPCD ENDED
          2015-05-12 14:42:42 [8056]  OOBELib: OOBELibImpl::CommitPCD ENDED
          2015-05-12 14:42:42 [8056]  OOBELib: OOBELibImpl::CommitPCD ENDED
          2015-05-12 14:42:42 [8056]  OOBELib: OOBELibImpl::CommitPCD ENDED
          2015-05-12 14:42:42 [8056]  OOBELib: OOBELibImpl::CommitPCD ENDED
          2015-05-12 14:42:42 [8056]  OOBELib: Closing AdobeIALClient 1.0 Release (build 1.0.6.3) session.
          2015-05-12 14:42:42 [8056]  OOBELib: Closing AdobeIALClient 1.0 Release (build 1.0.6.3) session.
          2015-05-12 14:42:42 [8056]  OOBELib: Closing AdobeIALClient 1.0 Release (build 1.0.6.3) session.
          2015-05-12 14:42:42 [8056]  OOBELib: Closing AdobeIALClient 1.0 Release (build 1.0.6.3) session.
          2015-05-12 14:42:42 [8056]  OOBELib: Closing AdobeIALClient 1.0 Release (build 1.0.6.3) session.
          2015-05-12 14:42:42 [8056]  OOBELib: Closing AdobeIALClient 1.0 Release (build 1.0.6.3) session.
          2015-05-12 14:42:42 [8056]  OOBELib: Closing AdobeIALClient 1.0 Release (build 1.0.6.3) session.
          2015-05-12 14:42:42 [8056]  OOBELib: Closing AdobeIALClient 1.0 Release (build 1.0.6.3) session.
          2015-05-12 14:42:42 [8056]  OOBELib: Closing AdobeIALClient 1.0 Release (build 1.0.6.3) session.
          2015-05-12 14:42:42 [8056]  SLCoreService: Shutting down SLCore 2.0 Release (build 2.0.1.301001).
          2015-05-12 14:42:42 [8056]  SLCoreService: Shutting down SLCore 2.0 Release (build 2.0.1.301001).
          2015-05-12 14:42:42 [8056]  SLCoreService: Shutting down SLCore 2.0 Release (build 2.0.1.301001).
          2015-05-12 14:42:42 [8056]  SLCoreService: Shutting down SLCore 2.0 Release (build 2.0.1.301001).
          2015-05-12 14:42:42 [8056]  SLCoreService: Shutting down SLCore 2.0 Release (build 2.0.1.301001).
          2015-05-12 14:42:42 [8056]  SLCoreService: Shutting down SLCore 2.0 Release (build 2.0.1.301001).
          2015-05-12 14:42:42 [8056]  SLCoreService: Shutting down SLCore 2.0 Release (build 2.0.1.301001).
          2015-05-12 14:42:42 [8056]  SLCoreService: Shutting down SLCore 2.0 Release (build 2.0.1.301001).
          2015-05-12 14:42:42 [8056]  SLCoreService: Shutting down SLCore 2.0 Release (build 2.0.1.301001).
          2015-05-12 14:42:42 [8056]  SLCoreService: Service destruction took 0.0 ms and succeed.
          2015-05-12 14:42:42 [8056]  SLCoreService: Service destruction took 0.0 ms and succeed.
          2015-05-12 14:42:42 [8056]  SLCoreService: Service destruction took 0.0 ms and succeed.
          2015-05-12 14:42:42 [8056]  SLCoreService: Service destruction took 0.0 ms and succeed.
          2015-05-12 14:42:42 [8056]  SLCoreService: Service destruction took 0.0 ms and succeed.
          2015-05-12 14:42:42 [8056]  SLCoreService: Service destruction took 0.0 ms and succeed.
          2015-05-12 14:42:42 [8056]  SLCoreService: Service destruction took 0.0 ms and succeed.
          2015-05-12 14:42:42 [8056]  SLCoreService: Service destruction took 0.0 ms and succeed.
          2015-05-12 14:42:42 [8056]  SLCoreService: Service destruction took 0.0 ms and succeed.
          2015-05-12 14:42:42 [8056]  OOBELib: *************OOBELib Session Ends*************
          2015-05-12 14:42:42 [8056]  OOBELib: *************OOBELib Session Ends*************
          2015-05-12 14:42:42 [8056]  OOBELib: *************OOBELib Session Ends*************
          2015-05-12 14:42:42 [8056]  OOBELib: *************OOBELib Session Ends*************
          2015-05-12 14:42:42 [8056]  OOBELib: *************OOBELib Session Ends*************
          2015-05-12 14:42:42 [8056]  OOBELib: *************OOBELib Session Ends*************
          2015-05-12 14:42:42 [8056]  OOBELib: *************OOBELib Session Ends*************
          2015-05-12 14:42:42 [8056]  OOBELib: *************OOBELib Session Ends*************
          2015-05-12 14:42:42 [8056]  OOBELib: *************OOBELib Session Ends*************
          2015-05-12 14:52:33 [6928]  Adobe Silent Activator: ***********Silent Activator Launched = 6.2.0.41,6.2 ************
          2015-05-12 14:52:33 [6928]  SLCoreService: Starting up SLCore 2.0 Release (build 2.0.1.360321).
          2015-05-12 14:52:33 [6928]  SLCoreService: Service construction took 0.1 ms and succeed.
          2015-05-12 14:52:33 [6928]  PCDService: PCD Service in non-threaded mode
          2015-05-12 14:52:33 [6928]  AXFBLicensing: All function pointers successfully retrieved
          2015-05-12 14:52:33 [6928]  Activation: ProcessXMLFile : XML File successfully parsed!
          2015-05-12 14:52:33 [6928]  Activation: LEID=Photoshop-CS6-Win-GM DLEID=Photoshop-CS6-Win-GM ELEID=Photoshop-CS6-Win-GM LOCALE=en_GB APPAMT = C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\AMT DAMT = C:\Program Files (x86)\Common Files\Adobe\Adobe Photoshop CS6\AMT_Driver
          2015-05-12 14:52:33 [6928]  HEADLESS MODE: HEADLESS MODE is : LaunchMode_UI
          2015-05-12 14:52:33 [6928]  PCDService: No value for key [SN] in hive [Photoshop-CS6-Win-GM{|}en_GB] in cache : 519
          2015-05-12 14:52:33 [6928]  PCDService: No value for key [SN] in hive [Photoshop-CS6-Win-GM{|}ALL] in cache : 519
          2015-05-12 14:52:33 [6928]  SLCoreService: Syncing to license store...
          2015-05-12 14:52:33 [6928]  SLCoreService: Found client mkey.
          2015-05-12 14:52:33 [6928]  SLCoreService: Loading license references...
          2015-05-12 14:52:33 [6928]  SLCoreService: Found 0 license file(s)
          2015-05-12 14:52:33 [6928]  SLCoreService: License store synchronization took 95.2 ms and succeed.
          2015-05-12 14:52:33 [6928]  SLCoreService: Query license: type = 0, duration = 0 days, remaining = expired.
          2015-05-12 14:52:33 [6928]  Activation: SA functionality for pre-chrome mode
          2015-05-12 14:52:33 [6928]  SLCoreService: Shutting down SLCore 2.0 Release (build 2.0.1.360321).
          2015-05-12 14:52:33 [6928]  SLCoreService: Service destruction took 0.3 ms and succeed.
          2015-05-12 14:52:33 [6928]  Adobe Silent Activator: Checking for other cached SA jobs....
          2015-05-12 14:52:33 [6928]  PCDService: PCD Service in non-threaded mode
          2015-05-12 14:52:33 [6928]  PCDService: Failed to read value for key [DATA] in hive [SAFILELIST] from cache : 769
          2015-05-12 14:52:33 [6928]  Adobe Silent Activator: No cached jobs found !
          2015-05-12 14:52:33 [6928]  Adobe Silent Activator: ***********Silent Activator End*******************
          2015-05-12 14:52:34 [6804]  OOBELib: *************OOBELib Session Starts*************
          2015-05-12 14:52:34 [6804]  OOBELib: Version 6.2.0.41,6.2

          2015-05-12 14:52:34 [6804]  PCDService: PCD Service in non-threaded mode
          2015-05-12 14:52:34 [6804]  OPMWrapper: Failed in getting value for key in OPMGetValueForKey
          2015-05-12 14:52:34 [6804]  OOBELib: Failed to get Proxy username in OPM DB
          2015-05-12 14:52:34 [6804]  AXFBLicensing: All function pointers successfully retrieved
          2015-05-12 14:52:34 [6804]  OOBELib: SetXMLData()
          2015-05-12 14:52:34 [6804]  OOBELib: SetXMLData():NoTrial not found
          2015-05-12 14:52:34 [6804]  SLCoreService: Starting up SLCore 2.0 Release (build 2.0.1.360321).
          2015-05-12 14:52:34 [6804]  SLCoreService: Service construction took 0.0 ms and succeed.
          2015-05-12 14:52:34 [6804]  OOBELib: Running in App context

          2015-05-12 14:52:34 [6804]  OOBELib: OOBELib CheckWFType STARTED
          2015-05-12 14:52:34 [6804]  AXFBLicensing: IsProductAndSNLicensedBySuite : Could not get AX/FB Lic details 3..

          2015-05-12 14:52:34 [6804]  OOBELib: CheckWFType : Updating latest SN
          2015-05-12 14:52:34 [6804]  SLCoreService: Syncing to license store...
          2015-05-12 14:52:34 [6804]  SLCoreService: Found client mkey.
          2015-05-12 14:52:34 [6804]  SLCoreService: Loading license references...
          2015-05-12 14:52:34 [6804]  SLCoreService: Found 0 license file(s)
          2015-05-12 14:52:34 [6804]  SLCoreService: License store synchronization took 26.2 ms and succeed.
          2015-05-12 14:52:34 [6804]  SLCoreService: Query license: type = 0, duration = 0 days, remaining = expired.
          2015-05-12 14:52:34 [6804]  OOBELib: Found Trial Serial. Looking for alternate serial if any.
          2015-05-12 14:52:34 [6804]  PCDService: No value for key [SN] in hive [Photoshop-CS6-Win-GM{|}en_GB] in cache : 519
          2015-05-12 14:52:34 [6804]  PCDService: No value for key [SN] in hive [Photoshop-CS6-Win-GM{|}ALL] in cache : 519
          2015-05-12 14:52:34 [6804]  OOBELib: OOBELib GetLicensingLEID : App LEID is Photoshop-CS6-Win-GM{|}en_GB
          2015-05-12 14:52:34 [6804]  OOBELib: OOBELib GetLicensingLEID : FLMap entry found
          2015-05-12 14:52:34 [6804]  OOBELib: OOBELib GetLicensingLEID : LEID to be set is Photoshop-CS6-Win-GM
          2015-05-12 14:52:34 [6804]  OOBELib: Not a case of AX/FB licensing : Photoshop-CS6-Win-GM, 926287011921234454671866
          2015-05-12 14:52:34 [6804]  OOBELib: CheckWFType : Updating running SN record
          2015-05-12 14:52:34 [6804]  SLCoreService: Query license: type = 0, duration = 0 days, remaining = expired.
          2015-05-12 14:52:34 [6804]  OOBELib: UpdateRecordCheckWFType : No enigma information found from license/cache, using hard-coded information
          2015-05-12 14:52:34 [6804]  OOBELib: GetAMTConfigPathForLEID : Payload Code found, retrieving
          2015-05-12 14:52:34 [6804]  FlexiSrz: Preparing enigma data...
          2015-05-12 14:52:34 [6804]  PCDService: No value for key [SN_TYPE] in hive [926287011921234454671866] in cache : 519
          2015-05-12 14:52:34 [6804]  PCDService: No value for key [SN_PLAT] in hive [926287011921234454671866] in cache : 519
          2015-05-12 14:52:34 [6804]  PCDService: No value for key [SN_ATTR_RB] in hive [926287011921234454671866] in cache : 519
          2015-05-12 14:52:34 [6804]  PCDService: No value for key [SN_ATTR_PC] in hive [926287011921234454671866] in cache : 519
          2015-05-12 14:52:34 [6804]  PCDService: No value for key [PersonGUID] in hive [926287011921234454671866] in cache : 519
          2015-05-12 14:52:34 [6804]  SLCoreService: Reading product config [C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\AMT\SLConfig.xml]
          2015-05-12 14:52:34 [6804]  OOBELib: UpdateRecordCheckWFType : Necessary data retrieved, populate the outparam
          2015-05-12 14:52:34 [6804]  OOBELib: Total License Duration is : 30
          2015-05-12 14:52:34 [6804]  OOBELib: License Duration Left is : -1
          2015-05-12 14:52:34 [6804]  PCDService: No value for key [VPASS] in hive [926287011921234454671866] in cache : 519
          2015-05-12 14:52:34 [6804]  OOBELib: Setting validation as true for trial serial numbers
          2015-05-12 14:52:34 [6804]  PCDService: No value for key [ADOBEID] in hive [926287011921234454671866] in cache : 519
          2015-05-12 14:52:34 [6804]  OOBELib: CheckWFType : Updating driver trial SN record
          2015-05-12 14:52:34 [6804]  SLCoreService: Query license: type = 0, duration = 0 days, remaining = expired.
          2015-05-12 14:52:34 [6804]  OOBELib: UpdateRecordCheckWFType : No enigma information found from license/cache, using hard-coded information
          2015-05-12 14:52:34 [6804]  OOBELib: GetAMTConfigPathForLEID : Payload Code found, retrieving
          2015-05-12 14:52:34 [6804]  FlexiSrz: Preparing enigma data...
          2015-05-12 14:52:34 [6804]  PCDService: No value for key [SN_TYPE] in hive [926287011921234454671866] in cache : 519
          2015-05-12 14:52:34 [6804]  PCDService: No value for key [SN_PLAT] in hive [926287011921234454671866] in cache : 519
          2015-05-12 14:52:34 [6804]  PCDService: No value for key [SN_ATTR_RB] in hive [926287011921234454671866] in cache : 519
          2015-05-12 14:52:34 [6804]  PCDService: No value for key [SN_ATTR_PC] in hive [926287011921234454671866] in cache : 519
          2015-05-12 14:52:34 [6804]  PCDService: No value for key [PersonGUID] in hive [926287011921234454671866] in cache : 519
          2015-05-12 14:52:34 [6804]  OOBELib: UpdateRecordCheckWFType : Necessary data retrieved, populate the outparam
          2015-05-12 14:52:34 [6804]  OOBELib: Total License Duration is : 30
          2015-05-12 14:52:34 [6804]  OOBELib: License Duration Left is : -1
          2015-05-12 14:52:34 [6804]  PCDService: No value for key [VPASS] in hive [926287011921234454671866] in cache : 519
          2015-05-12 14:52:34 [6804]  OOBELib: Setting validation as true for trial serial numbers
          2015-05-12 14:52:34 [6804]  PCDService: No value for key [ADOBEID] in hive [926287011921234454671866] in cache : 519
          2015-05-12 14:52:34 [6804]  OOBELib: CheckWFType : Updating running app trial SN record
          2015-05-12 14:52:34 [6804]  SLCoreService: Query license: type = 0, duration = 0 days, remaining = expired.
          2015-05-12 14:52:34 [6804]  OOBELib: UpdateRecordCheckWFType : No enigma information found from license/cache, using hard-coded information
          2015-05-12 14:52:34 [6804]  OOBELib: GetAMTConfigPathForLEID : Payload Code found, retrieving
          2015-05-12 14:52:34 [6804]  FlexiSrz: Preparing enigma data...
          2015-05-12 14:52:34 [6804]  PCDService: No value for key [SN_TYPE] in hive [926287011921234454671866] in cache : 519
          2015-05-12 14:52:34 [6804]  PCDService: No value for key [SN_PLAT] in hive [926287011921234454671866] in cache : 519
          2015-05-12 14:52:34 [6804]  PCDService: No value for key [SN_ATTR_RB] in hive [926287011921234454671866] in cache : 519
          2015-05-12 14:52:34 [6804]  PCDService: No value for key [SN_ATTR_PC] in hive [926287011921234454671866] in cache : 519
          2015-05-12 14:52:34 [6804]  PCDService: No value for key [PersonGUID] in hive [926287011921234454671866] in cache : 519
          2015-05-12 14:52:34 [6804]  OOBELib: UpdateRecordCheckWFType : Necessary data retrieved, populate the outparam
          2015-05-12 14:52:34 [6804]  OOBELib: Total License Duration is : 30
          2015-05-12 14:52:34 [6804]  OOBELib: License Duration Left is : -1
          2015-05-12 14:52:34 [6804]  PCDService: No value for key [VPASS] in hive [926287011921234454671866] in cache : 519
          2015-05-12 14:52:34 [6804]  OOBELib: Setting validation as true for trial serial numbers
          2015-05-12 14:52:34 [6804]  PCDService: No value for key [ADOBEID] in hive [926287011921234454671866] in cache : 519
          2015-05-12 14:52:34 [6804]  OOBELib: No Renewable Term in SN
          2015-05-12 14:52:34 [6804]  OOBELib: magiccookie is NULL
          2015-05-12 14:52:34 [6804]  OOBELib: WF is : First_Launch
          2015-05-12 14:52:34 [6804]  SLCoreService: Query license: type = 0, duration = 0 days, remaining = expired.
          2015-05-12 14:52:34 [6804]  OOBELib: After modification, WF is : First_Launch
          2015-05-12 14:52:34 [6804]  OOBELib: After Modification, SubWF is :
          2015-05-12 14:52:34 [6804]  PCDService: No value for key [LineCV 15] in hive [926287011921234454671866] in cache : 519
          2015-05-12 14:52:34 [6804]  PCDService: No value for key [RememberedSerial] in hive [Photoshop-CS6-Win-GM{|}en_GB] in cache : 519
          2015-05-12 14:52:34 [6804]  PCDService: No value for key [RememberedSerial] in hive [Photoshop-CS6-Win-GM{|}ALL] in cache : 519
          2015-05-12 14:52:34 [6804]  PCDService: No value for key [RememberedSerial] in hive [Photoshop-CS6-Win-GM{|}en_GB] in cache : 519
          2015-05-12 14:52:34 [6804]  PCDService: No value for key [RememberedSerial] in hive [Photoshop-CS6-Win-GM{|}ALL] in cache : 519
          2015-05-12 14:52:34 [6804]  OOBELib: Dominance list found
          2015-05-12 14:52:34 [6804]  PCDService: No value for key [RememberedSerial] in hive [Photoshop-CS6-Win-GM{|}en_GB] in cache : 519
          2015-05-12 14:52:34 [6804]  PCDService: No value for key [RememberedSerial] in hive [Photoshop-CS6-Win-GM{|}ALL] in cache : 519
          2015-05-12 14:52:34 [6804]  OOBELib: No remembered SN found
          2015-05-12 14:52:34 [6804]  PCDService: No value for key [STORE_URL] in hive [Photoshop-CS6-Win-GM] in master : 10
          2015-05-12 14:52:34 [6804]  PCDService: No value for key [ENABLE_EEP_SIGNIN] in hive [{3289C0E8-78B9-47D4-98E5-F25BFF1CBED4}] in master : 10
          2015-05-12 14:52:34 [6804]  PCDService: No value for key [REG_SERIAL_OVERRIDE] in hive [{3289C0E8-78B9-47D4-98E5-F25BFF1CBED4}] in master : 10
          2015-05-12 14:52:34 [6804]  SLCoreService: Could not find license from which to get event
          2015-05-12 14:52:34 [6804]  OOBELib: CheckWFType : WF is First_Launch
          2015-05-12 14:52:34 [6804]  SLCoreService: Syncing to license store...
          2015-05-12 14:52:34 [6804]  SLCoreService: Found client mkey.
          2015-05-12 14:52:34 [6804]  SLCoreService: Loading license references...
          2015-05-12 14:52:34 [6804]  SLCoreService: Found 0 license file(s)
          2015-05-12 14:52:34 [6804]  SLCoreService: License store synchronization took 6.2 ms and succeed.
          2015-05-12 14:52:34 [6804]  SLCoreService: Query license: type = 0, duration = 0 days, remaining = expired.
          2015-05-12 14:52:34 [6804]  OOBELib: CheckWFType : License not found, check if imaging scenario
          2015-05-12 14:52:34 [6804]  PCDService: No value for key [LEIDLocForType2A] in hive [926287011921234454671866] in cache : 519
          2015-05-12 14:52:34 [6804]  OOBELib: CheckWFType : Could not find effective licensing LEID
          2015-05-12 14:52:34 [6804]  OOBELib: LEID=Photoshop-CS6-Win-GM
          2015-05-12 14:52:34 [6804]  OOBELib: OOBELib CheckWFType ENDED
          2015-05-12 14:53:05 [6804]  OOBELib: OOBELibImpl::CommitPCD STARTED
          2015-05-12 14:53:05 [6804]  ServiceLoader: looking for library C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P6\adobe_upgrade.dll
          2015-05-12 14:53:05 [6804]  ServiceLoader: Found library C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P6\adobe_upgrade.dll
          2015-05-12 14:53:05 [6804]  OOBELib: OOBELibImpl::CommitPCD ENDED
          2015-05-12 14:53:05 [6804]  OOBELib: Closing AdobeIALClient 1.0 Release (build 1.0.6.3) session.
          2015-05-12 14:53:05 [6804]  SLCoreService: Shutting down SLCore 2.0 Release (build 2.0.1.360321).
          2015-05-12 14:53:05 [6804]  SLCoreService: Service destruction took 15.1 ms and succeed.
          2015-05-12 14:53:05 [6804]  OOBELib: *************OOBELib Session Ends*************

          • 2. Re: Photoshop CS6 keeps asking for activation
            ProDesignTools MVP & Adobe Community Professional

            Hi, this is a user-to-user forum so most of us here do not have the power to fix licensing issues...

             

            Your best bet is probably to contact Adobe directly:

             

            https://helpx.adobe.com/contact.html

             

            Using the live online chat is usually fastest/easiest.