0 Replies Latest reply on May 12, 2015 7:46 AM by charlesn43270789

    Disc installation aborts installing LR 6 on late 2012 iMac 27" running OS X Yosemite v. 10.10.3.


      I am installing Lightroom 6 on a late 2012 iMac 27" running OS X Yosemite v. 10.10.3.  The computer has 24 mb RAM.  The installation aborts and a window pops up saying "Installation Failed Your installation encountered errors.  Inconsistency in the installer database.  Please start your computer and install again.  The error summary file may help you identify the issue."


      I've restarted several times and get the same message.  The error summary file states:


      Exit Code: 15

      Please see specific errors below for troubleshooting. For example, ERROR:


      -------------------------------------- Summary --------------------------------------

      - 0 fatal error(s), 1 error(s)


      ERROR: Media DB Error : 12


      What do I need to do to install Lightroom 6 successfully from the disk?  I purchased the software from a reliable resource (Adorama) and this is my only installation.