1 Reply Latest reply on May 14, 2015 3:30 AM by shreya

    Digital editions

    rayp4444

      Cant open ebook in digital editions. Error message saying "error getting license. License server communication problem. E LIC ALREADY FULFILLED BY ANOTHER USER. Can someone please help. Any suggestions would be greatly appreciated

        • 1. Re: Digital editions
          shreya Adobe Employee

          Hello,

           

          "E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER" error comes when you previously downloaded the book with some authorization credentials in ADE.

          Now again if you try to download the book from same download link but current ADE authorization is different, you will receive this error.

           

          Solutions:


          Make sure ADE is authorized with same credentials, as it was authorized when book was downloaded for the first time.