7 Replies Latest reply on May 14, 2015 8:06 AM by kglad

    Photoshop keeps crashing on startup, Graphics Driver issue

    SignaramaSulphur

      I have read the forums and found several posts about this issue. I have updated all my video drivers to their most recent versions and Im still getting crashes on startup in photoshop.

       

      The error is related is as follows

       

      Faulting application name: Photoshop.exe, version: 15.2.2.310, time stamp: 0x5480338c

      Faulting module name: aticaldd64.dll, version: 6.14.10.1646, time stamp: 0x4edef3ed

      Exception code: 0xc0000005

      Fault offset: 0x00000000002a94c0

      Faulting process id: 0x133c

      Faulting application start time: 0x01d08d88784b2e5c

      Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe

      Faulting module path: C:\Windows\system32\aticaldd64.dll

      Report Id: c0fe845a-f97b-11e4-acca-9890969bc998

       

      Not sure where to go from here seeing as I already did everything listed on the advice end.

       

      Thanks

      A