1 Reply Latest reply on May 13, 2015 10:27 AM by andrewfreeman

    LR 6.0 fails to launch successfully when broadband is down

    rogerjway

      Hi,

       

      My broadband has been down for 12 hours (now back up) and while the broadband was down I tried to launch LR 6.0 on a WIndows 8.1 laptop it came up with an error screen:

       

      LR6-no-broadband-startup-problem-1.jpg

       

      Trying to close the error window gave the following:

       

      LR6-no-broadband-startup-problem-2.jpg

       

      The only way forward was to close that window and then LR seemed to be hanging; not operating at all.

       

      LR6-no-broadband-startup-problem-3.jpg

       

      Here is the 'About' info before the launch.

       

      LR6-no-broadband-startup-problem-4.jpg

       

      and I have now upgraded to 6.0.1

       

      LR6-no-broadband-startup-problem-5.jpg

       

      While my broadband was down I was unable to use LR; which is titally unacceptable.

       

      Help please.

       

      Regards

       

      Roger Way

      London

      UK