I have a mac book air and went to renew my adobe cloud membership which I have had for a year. After I renewed photoshop would not launch and subscription renewal box keeps appearing. I have been charged my monthly fee and have waited a near full 24 hours for my subscription to take affect. Anyone know why I am still not able to use photoshop?
When you try to launch Photoshop app and when you get pop up message to renew subscription , in the same , locate the option named
' Have a different Adobe ID ?:" , click on it and Sign in again , It should resolve the issue , if the Account status is active,
You can also try Signing out from Creative Cloud application and Signing in again .