1 Reply Latest reply on May 14, 2015 3:13 AM by shreya

    ade no funciona en win7

    silvanar64507410

      el ade no funciona en win7, instalé versiones 2, 3 y 4 y después que abre se detiene y cierra

      gracias

        • 1. Re: ade no funciona en win7
          shreya Adobe Employee

          ADE is supported on Windows 7.

           

          When you try to relaunch ADE after crash, it tries open in the previous state before crash and it will end up in crashing again.

          Can you please try below steps:

          Quit ADE

          Take backup of the "My Digital Editions" folder in "C:\Users\<USERNAME>\Documents\" (for Windows) or "\Documents\" (for Mac)

          Delete the My Digital Editions folder.

          Launch ADE

          Now add the books one by one from the backup to the newly created folder.

           

          Hope this works