3 Replies Latest reply on May 13, 2015 7:06 PM by adobe_britt

    Unable to connect to Adobe server for Creative Cloud

    DerekLea

      When I try to open my Creative Cloud I receive a message saying:

       

      Unable to reach Adobe servers.  Please check your firewall settings and try again in a few minutes.

       

      I have clicked the retry button over 30 to 40 minutes without success.

       

      I have turned off my firewall and tried but receive the same message.

       

      I have retried the following day with no change.

       

      How do I correct the problem?