6 Replies Latest reply on May 14, 2015 6:04 AM by Digital Media Mercenary

    PE-12 won't load exisiting project; now asks to register trial software

    Digital Media Mercenary

      My specs:

      PE-12

      TOSHIBA Satellite P75-A

      WINDOWS 8.1

      Intel(R) Core(TM) i7-4700MQ CPU@ 2.40GHz 240GHz

      8GB RAM

      64-bit OS, x64-based processor

      Graphics Adapter/Driver - Intel HD Graphics 4600

      Version: 10:18:10:3345

       

      Suddenly, PE-12 won't load existing project OR launch without prompt to both sign in and use "trial" version or purchase/license the app...

       

      I have already deleted both the Adobe Premiere Elements Prefs file and the whole 12.0 Folder in which the Adobe Premiere Elements Prefs file exists.

      Path to .prf file in PE-12

      C:\Users\Owner\AppData\Roaming\Adobe\Premiere Elements\12.0

       

      Help please.

      Thanks

      PE-12_Scrn_Cap.jpg