I have Windows 8 and Lightroom 5 on my computer, up until recently every time I try to import photos my lightroom crashes, I refreshed my computer and redownloaded Lightroom and then Lightroom would crash as soon as I opened it, I spent an hour and 45 minutes on the phone with Adobe to get Lightroom back to open and when I tried to import photos, we were back to square one. I was told to call Microsoft and the only thing they could offer was to pay 150.00$ to diagnose the problem. Does anyone know what to do?
Could you post us the crash report.
Also may i know the location from here are you importing the images into the Lightroom.
Is there an error message?
Does any importing seem to happen? Does the Import window actually appear with thumbnails? Does the import window appear but the thumbnails don't? Please give us lots of details about what you are seeing.