1 Reply Latest reply on May 14, 2015 4:33 PM by Captiv8r

    Why does RoboHelp 11 keep creating a folder when I import a topic?

    LonTheWriter Level 1

      I'm importing topics from RoboHelp 9 to RH 11. I have a folder holding all the main & sub-folders (let's call it MAIN Folder). Nearly every time I import a topic into one of the lower folders, I get a MAIN Folder along with it, which I cannot delete, so I rename it Extra Folder1 (on up to 6 so far). Why is this happening and what can I do to stop it?

       

      Thanks.

      LonR

        • 1. Re: Why does RoboHelp 11 keep creating a folder when I import a topic?
          Captiv8r Adobe Community Professional & MVP

          Hi there

           

          The most logical answer would be that there is SOMETHING inside one of the topics you are importing that thinks this folder should exist, The question is what.

           

          I might suggest the following approach.

           

          Delete the topics from the new project. Then select groups of topics and import them. See if you can isolate which of the topics is causing the folder to appear. If you can isolate the topic (and there may be more than one) you can then scrutinize the code and see what is being referenced that is creating the folder.

           

          Cheers... Rick