premiere elements 12 pop up window says "failed to perform the data base operation as the organizer data base is busy...no other program on my computer is using this...premiere elements 12 organizer pop up window says "the catalog could not be opened because it is currently in use by another program"...i have no other program on...how to fix?
On what computer operating system is your Premiere Elements 12 running? Have you updated Premiere Elements and its Elements Organizer from 12 to 12.1 using an opened project's Help Menu/Updates? If not, please do so.
Where are you in the program(s) when this message appears
a. Trying to open the Elements Organizer from the Welcome Screen
b. Trying to open the Elements Organizer from the Organizer Tab at the bottom of the Expert workspace
c. Using Add Media/Elements Organizer to access the Elements Organizer
d. You are in the Premiere Elements Editor and are not using the Elements Organizer at all.
If we approach this from an Elements Organizer 12 issue, then the focus will be
a. Update the Elements Organizer from 12 to 12.1 using the Premiere Elements Editor Expert workspace's Help Menu/Updates.
b. Deleting and disabling the Elements Organizer settings file (psa.prf) ....see path in screenshot (assuming Windows 7, 8, or 8.1 64 bit)
You delete the psa.prf or disable it by renaming it from psa.prf to psa.prfOLD.
Let us start here and then decide what next.