23 Replies Latest reply on Dec 23, 2015 10:13 AM by Brucgovn

    My Adobe Creative Cloud has stopped working

    kimthongzuk

      Problem Detailadctc.jpg
      Problem signature:

        Problem Event Name: BEX

        Application Name: Creative Cloud.exe

        Application Version: 3.0.0.74

        Application Timestamp: 553504a0

        Fault Module Name: StackHash_0a9e

        Fault Module Version: 0.0.0.0

        Fault Module Timestamp: 00000000

        Exception Offset: 00000000

        Exception Code: c0000005

        Exception Data: 00000008

        OS Version: 6.1.7601.2.1.0.256.1

        Locale ID: 1054

        Additional Information 1: 0a9e

        Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

        Additional Information 3: 0a9e

        Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
      ........................................................
      how can i fix this ploblem?