1 Reply Latest reply on May 15, 2015 12:31 PM by MobileDeveloperCK

    Sign & Fill Issues

    mpetcoff

      Prior to updating to the newest version of the iPad app, I could sign my documents with a stylist/finger.  Now, the Sign function is no longer functional, claiming the document is password protected.  Nothing has changed.  Why the issue?

        • 1. Re: Sign & Fill Issues
          MobileDeveloperCK Adobe Employee

          Hi,

           

          Would you provide more information about the problem so that we can diagnose the cause of the problem?

           

          Are you trying to sign a PDF document using the Signature tool (as part of the Commenting tools) in Acrobat DC for iOS?

          CommentingTools.png

           

          Or are you using the Fill & Sign app for iPad?


          It is highly likely that the problem is file-specific.  Have you tried other PDF documents/forms?  Does the problem occur with a particular PDF document for all of the PDF documents that you have?


          Would you post a screenshot of the alert/error dialog in your next reply?


          How to add a screenshot to a forum message from iPad/iPhone

           

          Thank you.