3 Replies Latest reply on May 26, 2015 2:29 PM by kglad

    Flash Pro CS6 Error 11

    Synystyr1

      I have searched in a number of different areas and have not been able to find a solution to this problem. I have tried all of the suggestions supplied and none have worked. When launching the app I get the following error:

       

      Please uninstall and reinstall the product.

      If this problem still occurs, please contact Adobe technical support for help

      and mention the error code shown at the bottom of this screen.

       

      Error: 11

       

      Please help. I have tried changing permissions, uninstalling and reinstalling, renaming the app folder and reinstalling. Nothing seems to be working. All other CS6 apps work fine. But this one refuses...

       

      Also tried Ctrl-Alt-Shift and that didn't work either... Never got the prompt to reset preferences...

       

      Using Windows 7 64 bit