1 Reply Latest reply on May 17, 2015 2:23 AM by duckles10

    installed digital ed no problems, used id and password, then tried the link to a book I purchased - but error is 'check activation' - thsi forum suggested de authorising it and re authorising it - tried this and both of these options are grayed out.   can

    Frank Crews

      installed digital ed no problems,

       

      used adobe id and password,

      then tried the link to a book I purchased

       

      - but error message 'check activation' persists

      this forum suggested de authorising it and re authorizing Adobe Digital Editions

       

      - tried this and both of these options - would not let me de-authorize and now both the de-authorize and authorizes options are grayed out. 

      cannot get it to work or download the pdf's.

      ideas?

      Frank C