Since the message points to the Adobe Application Manager, please download and install the Adobe Application Manager.
If Premiere Elements 13/13.1 on Windows 7, 8, or 8.1 64 bit
Please let us know the outcome as your schedule permits.
If the download and install of the Adobe Application Manager does not resolve the user's issue.....
You are pointing the user to a Premiere Pro link where Premiere Elements is not listed under Programs Affected.
So, I wonder
a. have you found Premiere Elements actual cases where the file name consideration has resolved the "Adobe Application Manager Needed" message
b. are you suggesting this file name fix because it has been found to work in Premiere Pro and should work in Premiere Elements?
I have the same problem. Both Premiere Elements 13 and Photoshop Elements 13 won't let me enter my serial number after installing. I get the error message that says something about the Applications Manager couldn't start and I should download and install a new applications manager. ApplicationManager9.0_all.exe will not install and gives me an error message that "Installer failed to initialize. Please download Adobe support Advisor to detect the problem". Of coarse, the Support Advisor is no longer available. Even my Premiere elements 11 will not update because it says the "Application Manager may be damaged. Download and install a new copy of the applications Manager" which leads back to the same vicious cycle. Now What?
Searching the forum shows the Applications Manager is a problem, but most posts relate to the Creative Cloud or CSS5, not Elements.
The Adobe Application Manager that is used is the following
in spite of the "CC" in its version listed in the download page.
If you downloaded and installed it....
Please go the route
Local Disk C
Program Files (x86)
and, in the core Folder, is the PDapp.exe that you double click to open it. Does it open to Updates that work?
PDapp.exe is the file name of the Adobe Application Manager. Please verify that you have version 9.
Found PDapp.exe and verified that it is version 126.96.36.199. I double clicked it, it downloaded a new copy of the Adobe Applications Manager 9.0 folder and tried to install it. During the installation it came up with the error window below. I also renamed PDapp.exe as PDapp.bak and ran the setup.exe file in the root of the Adobe Applications Manager 9.0 installation folder and got a "Could not initialize..." error. However, it did restore PDapp.exe in the OOBE folder and deleted the .bak file.
Any other suggestions?
I will think about this some more.
But, for now,
Uninstall Premiere Elemens the usual Control Panel way
Do a free ccleaner run through (regular cleaner and registry cleaner parts)
Then go to the OOBE Folder and rename it from OOBE specifically to OLDOOBE.
Then reinstall the Premiere Elements with the antivirus and firewalls disabled.
Please let us know if the above had any influence on the issue.
First, thanks for all your help. I will uninstall both Premiere and Photoshop Elements and run the cleaner tomorrow...getting late tonight. Incidentally, the only other Adobe program I have installed is Acrobat X Pro. Is the Applications Manager involved with that and could it have any affect?
Your instructions above worked. After following them, I successfully installed Premiere Elements 13 and was able to update it, so the Applications Manager is functional. Thanks for all your help. Should I delete the OLDOOBE directory?
An interesting discovery during this process. Premiere Elements 11 loaded from a purchased disk ran just fine even when Applications Manager wasn't working. I just couldn't update. When I tried to install Premiere elements from a purchased download, the non-functional Applications Manager wouldn't let me install. Guess it treats a purchased download like a trial download.
Again, thanks for your quick response to get this solved.
Thanks for the reply with the great news of successful install of Premiere Elements 13. After you are assured 13 is working OK, then consider updating 13 to 13.1 using an opened project's Help Menu/Updates.
The following is a description of 13.1 perks..
As for OLDOOBE Folder, if the program is working, I would leave it as is. But, since it is the new OOBE Folder that is functional, it could be deleted.
Best wishes with your Premiere Elements workflows. Great job on your follow through.
I did update it successfully, so I know Applications Manager is really working because I think it is required for updating. I have not had a chance to do much with 13 yet, but everything tried so far has worked. Enjoyed your blog - will look at the new features.