I am trying to alter a video for my company that was made by a previous employee. Unfortunately when I try to review the original source file there is now a color box surrounding the moving element (tannish colored box that is attached to the hand element) that is not apparent on the initial final render. I have attached screen shots of the original settings upon opening the original unaltered source files as well as the screen where I altered the Despill Bias and noticed a slight change in the color box.
I went back into Photoshop and indeed confirmed that the video has a transparent background setting but when rendered into video from PSD it appears to have a lime green screen behind it.
Do you know of any special render settings I should look into or a way to get this color box to disappear behind the moving element? I have exhausted all resources I know.
Despill Bias Altered:
You just need keep on tweaking the keying. Without seeing the source file we can't advise specifically, anyway. It would probably be best to reset the effect and start with default values, since it's simply unclear what your former colleague did to arrive at those (still wrong) settings.