I am all of a sudden receiving Error 213:19 when trying to open my Premier Elements Photo Shop, yet the organizer will open. I also get the same message when trying to open the the Video Editor. All this started happening after resting my computer. Does anyone have a solution? The Program came with my HP Envy so I though the license was indefinite.
A computer reset MAY involve changes to the program registry, which would then mean you need to do a re-install to fix the registry
If you have your serial number(s) you simply re-install
On what computer operating system is your Premiere Elements 11 installed?
Are you saying that your Premiere Elements 11 came preinstalled on your computer and that you have neither installation files nor the serial number for your Premiere Elements 11? Please confirm.
Please read carefully the following Adobe document (which includes Premiere Elements 11 as one of the affected programs) on 213:19.
It may contain the answer(s) you seek for a solution to your issue.
Please let us know if any of the above worked for you.