5 Replies Latest reply on May 19, 2015 7:20 AM by Atul_Saini

    Cannot install Creative Cloud due to error code 205

    BeesonSign

      I cannot install Creative Cloud due to error code 205.

       

      The problem started with the Creative Cloud application showing blank white in the client area - no errors. So, I uninstalled Creative Cloud. But, whenever I try to install it, I get the following message window:

      Adobe Installer

      We've encountered the following issues:

      there seems to be a problem with the downloaded file(s). For troubleshooting tips, please visit our customer support page.

      (error code: 205)

       

      I've downloaded the installer multiple times, from multiple computers, using multiple browsers. I've tried disabling anti-virus software and firewall.

       

      The problem now appears to be the installer I am downloading.

       

      Is there another source for this file besides the one below?

      https://ccmdls.adobe.com/AdobeProducts/KCCC/1/win32/CreativeCloudSet-Up.exe

       

      I am using Windows 7 64-bit.