I'm having trouble installing the programs in the package which I signed up for. Sometimes it'll tell me that another product is open and that I need to close that product in order to open another program while I'm trying to install.
For example : Photoshop is open and I try to download and open Illustrator and it tells what I've said previously. Does that mean I can only run one program at a time? I use these programs for school assignments, if this is the case it would make it extremely hard when having to use two programs for the same project.
When this doesn't happen, installing will go up to 42% and then be stuck for hours on 42%.
Anybody else not able to install programs like myself??
EloraRose, you should not have any Adobe application running if you are installing any Adobe app. once every thing is installed you can run multiple Adobe apps. Check : Resolving process conflicts
When the installation stucks at 42% try: https://forums.adobe.com/message/7539767#7539767
Let us know if you face need further assistance with it