0 Replies Latest reply on May 19, 2015 2:15 AM by cteavin

    Update can't open because of "unexpected error" but open fine in LR 5. What to do?

    cteavin Level 1

      I updated from CC. I see both version of LR in the cloud. When I open LR5, no problem; when I open the new version, I get the error "encountered unexpected error" with three buttons: try again, cancel, chose new catalog.

       

      I've opened and backed up; I've run Disk Utility; I've looked for the "lock" file. Nothing works. What should I do?