9 Replies Latest reply on Nov 7, 2016 3:28 PM by John T Smith

    To find OOBe file to reset Photoshop trial

    marlanaf97755244 Level 1

      I have heard about this:

      Please rename opm.db file to opm.db.old.



      C:\Users\user\AppData\Local\Adobe\OOBE    Please note AppData is a hidden folder if it doesnt show you will have to unhide it.


      Then, this:

      Rename the opm.db file.

      1. Close the Creative Cloud application if it's running.
      2. Navigate to the OOBE folder.
        Windows: [System drive]:\Users\[username]\AppData\Local\Adobe\OOBE
        Mac OS: /User/<username>/Library/Application Support/Adobe/OOBE folder
      3. Rename the opm.db file to opm_old.db
      4. Launch Creative Cloud


      How can I locate the file on Windows 8 to rename it?