0 Replies Latest reply on May 19, 2015 9:56 AM by marlanaf97755244

    How to rename OOBE file

    marlanaf97755244 Level 1

      I heard about this:


      There was a sort of recipe posted in bits and pieces here and other adobe forums that involved:

      1) deleting a specific file/directory (not sure which)

      2) Run the clean up tool

      3) attempt installing the CC desktop tool again


      I've seen posts describing certain specfic files that need to be removed when cleaning up for another attempt at installing cc_desktop.


      At least one post mentions that user needs to rename the OOBE directory Before running the clean up tool


      Now having trouble finding those posts with the exact paths... and I have found at least five directories named OOBE.


      ./Program Files (x86)/Ask.com/assets/oobe
      ./Program Files (x86)/Common Files/Adobe/OOBE


      One at: C:\Program Files (x86)\Common Files\Adobe\OOBE.  Seems to have more under it but then I don't find anything similar for 64 bit stuff under Program Files [without (x86)]


      And finally one in my user account space: C:\Users\harry\AppData\Local\Adobe\OOBE

      Can anyone shed light on which directories are supposed to be deleted?

      So how can I locate this on my Windows 8?