2 Replies Latest reply on Jul 6, 2015 7:12 PM by dm50230518

    HELP! error getting license. license server communication

    Phillie10

      Our customers are getting an error message when they try to download their purchase "e_lic_license_sign_error" or " error getting license. license server communication" We have not come across this error message before and have been unable to resolve this issue. Could you please let us know know how to fix this problem?