2 Replies Latest reply on May 20, 2015 9:34 AM by ian coble

    Loaded lightroom onto my new computer and it won't load. It just starts the initial load screen and then won't go any further.

    ian coble

      I have a license to Lightroom 4 that I purchased. I am not on creative cloud and that seems to be the only people that are getting any customer service (sorry for the rant).
      I have loaded Lightroom on my new computer and it won't load. It launches the start up screen but won't go any further. I have tried reloading it, but that won't do anything... still keeps freezing on the load screen.
      I entered my license code and it was accepted.
      ANY help is greatly appreciated, as I can't get any work done until this is resolved.