Hello, Adobe Support
I am an eligible student of British Higher School of Art and Design and have been using
"Creative Cloud Student and Teacher Edition" for two years up to now.
The problem is that I have "Trial" as a status of ProSite in account information and it asks
me to purchase other plans every time I try to publish anything.
Can you clarify if I am eligible for ProSite feature ?
My Adobe ID has been the same all the time I am using Behance, so I guess, no need to
complicate it with trying a different login.
As of now, I have cancelled my ProSite account and tried to re-signup, but still only "Trial"
is shown in account status.
Thanks in advance for any help.
Hello - thanks for writing. Most paid student accounts are eligible for free ProSite, but because there are so many different types of subscriptions that your school could have purchased (various enterprise offers), we'll need to look into this more closely to see if the one you're subscribed to qualifies for free ProSite or not. Please get in touch at http://on.be.net/GetHelp