1 Reply Latest reply on May 20, 2015 10:21 AM by SarahBehance1

    Prosite trouble in Creative Cloud Student and Teacher Edition

    d_gubanov

      Hello, Adobe Support

       

      I am an eligible student of British Higher School of Art and Design and have been using

      "Creative Cloud Student and Teacher Edition" for two years up to now.

       

      The problem is that I have "Trial" as a status of ProSite in account information and it asks

      me to purchase other plans every time I try to publish anything.

       

      Can you clarify if I am eligible for ProSite feature ?

      My Adobe ID has been the same all the time I am using Behance, so I guess, no need to

      complicate it with trying a different login.

       

      As of now, I have cancelled my ProSite account and tried to re-signup, but still only "Trial"

      is shown in account status.

       

      Thanks in advance for any help.