I have had an account for a couple of years. When you said you were no longer going to provide the service I did not pay for the service I could not use. Now I cannot download all of my data. What do I do?
Could you please be more specific? What data can you not access? Are you trying to export your form responses?
Yes I am trying to get my data out of the reports and delete them as I do. I am having to recreate my forms in another software package.
Debbie, I have granted you with a complementary VIP account. This should allow you to export all of your replies.
I hope this helps.