2 Replies Latest reply on May 21, 2015 1:58 AM by Atul_Saini

    Set up with wrong adobe account

    liesbethv62361511

      I have paid for adobe creative cloud online, and received a link to download a set-up file. But while setting up the program on my laptop I have by accident logged in with the wrong adobe account, so it couldnt download all the apps I wanted. Instead it offered me to take a 1month free trial package. When I realised I was on my wrong adobe account, I tried to re-set up the program, but it asked me to delete the previous one. I wasn't able to do that, because they told me I had to get permission from Systems? Now I am not sure what to do...