I am getting a error code 85 on installing update

[abdulhaq]

Can anyone advise on what is causing this issue

[Govardhan.V]

Are you using Windows computer or Mac ?

Are you getting this error while updating Adobe Creative Cloud application ?

[abdulhaq]

Hi, I am using a PC and the creative cloud update version is 2.0.0.74

it attempts to update and gets to about 25% then comes up with the error message.

[Govardhan.V · Accepted solution]

End all Adobe related processes like Creative Cloud , CoreSync., Armsvc , AAMUpdater , AAMUpdate Notifier, Acrotray...etc from Task Manager .

Then try to update again and check.

Still same , let me know

[abdulhaq]

Yesterday just after sending the message it managed to update so I am not sure what's going on but thank you for your help.

Kindest Regards

Exigence Group Ltd

Tel:- 02082212199

[Sheena Kaul]

Hi Abdul,

Please refer to the help document below:

Error downloading, installing, or updating Creative Cloud applications‌

Regards,

Sheena