On 13th March 2015 I paid invoice No IEE2015000485758 for 3 x Adobe Creative Cloud Team memberships at £38.11= £114.33 Customer No 201323945
On April 13 2015 I paid invoice No IEE2015000694451 for 3 x Adobe Creative Cloud Team memberships at £53.20= £159.60 Customer No 201323945. I telephoned and was told it was a mistake and would be credited for the error – case no 0125372428. I kept getting emails telling me it was resolved and I kept replying saying it wasn’t. I called again and was allocated Case no: 0215131927
On May 13 2015 I paid invoice No IEE2015000919155 for 3 x Adobe Creative Cloud Team memberships at £53.20= £159.60 Customer No 201323945. Again I telephoned and was told it was a mistake and would be “escalated . I went online and have the transcript of case no: 0215372542 with Himanshu in which he says “I will sort it out.
I have just accessed my account and THERE IS NO CREDIT NOTE SHOWING
Is anybody else suffering from this appalling service?
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