1 Reply Latest reply on May 22, 2015 6:40 AM by Todd Shaner

    Lightroom 6 does not exit Cleanly

    LR_Mowang Level 1

      Since loading Lightroom 6, I have found that when exiting Lightroom it does not exit cleanly.  I get a message that it has stop just after it seems to finish backing up. WIndows asks if I want to close program.  In the event log I get this error message:


      Level    Date and Time    Source    Event ID    Task Category

      Error    5/21/2015 3:20:14 PM    Application Error    1000    (100)    "Faulting application name: lightroom.exe, version:, time stamp: 0x553af4c6

      Faulting module name: ntdll.dll, version: 6.1.7601.18839, time stamp: 0x553e8bfa

      Exception code: 0xc0000374

      Fault offset: 0x00000000000bfc22

      Faulting process id: 0xc8c

      Faulting application start time: 0x01d0940bf686f236

      Faulting application path: C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe

      Faulting module path: C:\Windows\SYSTEM32\ntdll.dll

      Report Id: 8d36580c-0007-11e5-bbee-d43d7ed7e197"


      I am running windows 7 pro, 32 GB ram, 2- 2TB 7200 internal drives with one dedicated to data only... ADM Radeon HD 7800 Graphics card.


      This error does not occur every time... maybe 1 out 5 times..  based on error is there any indication as to where I might look for a problem or does Lightroom have an issue??