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Can not get rid of "click sound" when doing software simulation--only want to hear narrator

Community Beginner ,
May 22, 2015 May 22, 2015

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I want to want to record (take a picture) when the narrator clicks on something but do not want to hear the sound. Only want to hear the narrator's voice--nothing else. Looked  in Edit > Preferences and when I go to record in new Software Simulation > Preferences. In both areas the "Hear Keyboard Tap Sounds" is grayed out and can not be clicked on or off. Is there another setting somewhere? My customer only wants to hear her own voice. I saw this question posted earlier and no one responded.

Thanks,

L

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Community Beginner ,
May 22, 2015 May 22, 2015

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Found this post from December;

darthmonkeyx Dec 21, 2014 6:49 PM (in response to RodWard)


So did this:

Edit > Preferences

Category > Project > Publish settings

Unclick box that says: Play tap audio for recorded typing

Click on “OK” button


Didn't help. I will save and close Captivate...

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Community Beginner ,
May 22, 2015 May 22, 2015

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Now, after clicking that one button in publish settings, it no longer records my voice. Going to reboot.

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Community Expert ,
May 22, 2015 May 22, 2015

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If you're talking about the camera shutter sound that is normally heard when you perform captures, why don't you just turn down or mute the sound on your computer while performing the capture session and narrating at the same time?

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