elements 13 trial versionwon't install on windows 7

[geometro]

I can't seem to get Photoshop Elements to download on my windows 7 system. It goes to the installer, but doesn't open up.

I followed the instructions from the Adobe site and it still doesn't open up. I have 64 bit and plenty of memory space. It said something about extractor file, I don't know where or what that is on the site. I do have the cloud system.

[Pattie-F]

Please try these links and see if you are successful:

Direct links from Adobe’s servers for the free trials of Photoshop Elements 13 and Premiere Elements 13, for both Windows and Mac OS.

Pattie

[geometro]

Pattie, Thanks. It is installed in my down loads folder. it is not opening up after that. I don't know why? That is where I found the download was at the Adobe link> I tried the same thing as you said about the manager and nothing will make it open up after the download folder. Thank you anyway. 

[Pattie-F · Accepted solution]

Geometro,

Here are a few Elements related links for troubleshooting installation that may help you:

When  you download  Photoshop Elements 13, an Application assistant is used to install  PSE from the drop-down . Adobe Download Assistant FAQ

Please refer to this link for download information: https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-downloads.html

For further assistance please refer to this link : https://helpx.adobe.com/photoshop-elements/kb/troubleshoot-errors-freezes-install-photosho p.html

Pattie

[geometro]

Pattie thank you. I do have it installed and working. I missed the part where it said about the extractor file . I didn't wait long enough for the first couple of times for it to download. I like this program. Thanks again.

[geometro]

My trial version is working . Thank you Pattie F.