I have an original Lightroom CD and serial number (accepted) Starting the aplication I always get the same screen asking again for purchase or serial number

[reinhards42067252]

I have an original (old) Lightroom CD and serial number (accepted) Starting the aplication I always get the same screen asking again for purchase or serial number -no posssible aplication start

[kglad]

what happens if you click serial number when prompted?

what happens if you click purchase when prompted?

[reinhards42067252]

Am 24.05.2015 um 22:28 schrieb kglad:

>

I have an original Lightroom CD and serial number (accepted)

Starting the aplication I always get the same screen asking

again for purchase or serial number

created by kglad <https://forums.adobe.com/people/kglad> in

/Downloading, Installing, Setting Up/ - View the full discussion

<https://forums.adobe.com/message/7574981#7574981>

[kglad]

don't use email to respond.  your message is not being conveyed.

[reinhards42067252]

After reinstallation I got an destop icon to start lightroom, but I´m just asked again for serial number or purchase or trial version. If I type the serial number, a red cross is turned to a green hook (accepted) Next step (going on): the screen disappears and nothing happens...

[kglad]

reset your preferences -

acrobat:  http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7feb.w.html

adobe media encoder: https://forums.adobe.com/thread/1713540

after effects:  http://helpx.adobe.com/after-effects/using/preferences.html

dreamweaver:  https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html

flash:  http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html

illustrator:  http://helpx.adobe.com/illustrator/using/setting-preferences.html

indesign:  https://forums.adobe.com/thread/526990

lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html

muse (mac): https://forums.adobe.com/thread/1246022?tstart=0

photoshop:  https://forums.adobe.com/thread/375776

photoshop elements:  https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements.html,  http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_preferences...

premiere elements:  https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements.html

premiere pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html