5 Replies Latest reply on May 25, 2015 12:43 AM by Schuhbox

    RAM preview is short


      My Ram preview won't load more than 24 frames (2-24 frames)

      I'm using After effects CS6 on windows, with only 4GB ram


      I never had this problem before, it usually was able to load up to 200 frames and above in full resolution

      I have 3 projects to do this week (one supposed to be done in 26 hours) and im freaking out

        • 1. Re: RAM preview is short
          Mylenium Most Valuable Participant

          Nobody can tell you anything without exact system info or other technical details like what footage is used, cache and MP settings or specific plug-ins.



          • 2. Re: RAM preview is short
            kazedmsz Level 1

            oh im sorry to bother you, but where can I find all the things you mentioned? I don't exactly know what about them I should mention.

            The footage is just a still picture + audio and im just using the presets that came with AE

            • 3. Re: RAM preview is short
              Rick Gerard Adobe Community Professional & MVP

              First, purge memory and disk cash and make sure you have plenty of available drive and cash space. Second make sure that you're still images are not overly large. Second, make sure that you're still images are not overly large. If they are 2-D layers the maximum scale value should be close to 100% at some point in the timeline. If a layer never gets more than 25% it's way too large. If the image is a 3-D layer then the distance between the camera and the layer should be somewhere close to the zoom value of the camera and the scale at 100% or the image is two large. If the problem is not as simple as that then there is something else going on in your composition. We need to know the details.

              • 4. Re: RAM preview is short
                kazedmsz Level 1

                ahh The thing is, I never had this problem before and I've used AE for about a year, pretty active in animating too (no matter how big the image/close the camera zoom is)

                I downloaded the trapcode plug in (installed particular, shine and starglow into my AE), haven't used it yet, but could it possibly be that?

                • 5. Re: RAM preview is short
                  Schuhbox Adobe Community Professional

                  Hey Kazedmsz,


                  Every now and then I get those issues. Now I am running on a Mac. Rick's advice above about purging the memory is sound. When I have these issues and the purge doesn't work, I shut down AE and start it up again. If it still is not working I would lower the resolution for a lower res preview.